Category: Technology of Tomorrow

Home / Category: Technology of Tomorrow

Understanding What Is Conversational AI

For the last couple of hundred years, the total of what correspondence has been verbal, composed, or visual. We talked with our mouths, hands, and utilizing different mediums like braille or a PC. Discussions, specifically, required two distinct things.

Various people and an approach to impart. Things have since taken a noteworthy improvement. We have now opened better approaches to discuss legitimately with our innovation in a conversational setting utilizing a conversational chatbot.

Conversational AI alludes to the utilization of informing applications, discourse-based collaborators and chatbots to computerize correspondence and make customized client encounters at scale. Countless individuals use Facebook Messenger, Kik, WhatsApp and other informing stages to speak with their loved ones consistently. Millions more are exploring different avenues regarding discourse-based colleagues like Amazon Alexa and Google Home.

Applications of Conversational AI

Accordingly, informing and discourse-based stages are quickly uprooting conventional web and portable applications to turn into the new vehicle for intuitive discussions. At the point when joined with robotization and man-made reasoning (AI), these associations can interface people and machines through menial helpers and chatbots.

However, the genuine intensity of conversational AI lies in its capacity to all the while complete exceptionally customized connections with huge quantities of individual clients. Conversational AI can on a very basic level change an association, furnishing more methods for speaking with clients while encouraging more grounded communications and more noteworthy commitment.

Human-made consciousness is a term we’ve started to turn out to be exceptionally acquainted with. When covered inside your most-loved science fiction motion picture, AI is currently a genuine, living, powerhouse of its own.

Conversational AI is in charge of the rationale behind the bots you manufacture. It’s the cerebrum and soul of the chatbot. It’s what enables the bot to carry your clients to a particular objective. Without conversational AI, your bot is only a lot of inquiries and answers.

Conversational AI

Few Examples Of Conversational AI

Facebook Messenger

Facebook has bounced completely on the conversational trade temporary fad and is wagering enormous that it can transform its mainstream Messenger application into a business informing powerhouse.

The organization originally incorporated shared installments into Messenger in 2015, and after that propelled a full chatbot API so organizations can make cooperations for clients to happen inside the Facebook Messenger application. You can request blooms from 1–800-Flowers, peruse the most stylish trend and make buys from Spring, and request an Uber, all from inside a Messenger talk.

Operator

Administrator considers itself a “demand organize” expecting to “open the 90% of business that is not on the web.” The Operator application, created by Uber fellow benefactor Garrett Camp, interfaces you with a system of “administrators” who act like attendants who can execute any shopping-related solicitation.

You can request show passes, get blessing thoughts, or even get inside plan proposals for new furnishings. Administrator is by all accounts situating itself towards “high thought” buys, greater ticket buys requiring more research and skill, where its administrators can increase the value of an exchange.

Administrator’s specialists are a blend of Operator workers, in-store reps, and brand reps. The organization is additionally creating man-made consciousness to help the course ask for. Almost certainly the administration will wind up more astute after some time, joining AI for productivity and human mastery for quality suggestions.

Amazon Echo

Amazon’s Echo gadget has been an unexpected hit, coming to over 3M units sold in under a year and a half. Albeit some portion of this achievement can be ascribed to the gigantic mindfulness building intensity of the Amazon.com landing page, the gadget gets positive surveys from clients and specialists the same and has even incited Google to build up its own adaptation of a similar gadget, Google Home.

What does the Echo have to do with conversational business? While the most widely recognized utilization of the gadget incorporates playing music, making educational inquiries, and controlling home gadgets, Alexa (the gadget’s default addressable name) can likewise take advantage of Amazon’s full item inventory just as your request history and brilliantly complete directions to purchase stuff. You can re-request normally requested things, or even have Alexa walk you through certain alternatives in buying something you’ve never requested.

Snapchat Discover + Snapcash

Brands are falling over themselves to connect to Snapchat, and the ultra-well known informing application among youngsters and Millennials has as of late been offering some enticing sign that it will end up being a considerably all the more convincing internet business stage sooner rather than later.

In 2015, Snapchat propelled Snapcash, a virtual wallet which enables clients to store their charge card on Snapchat and send cash between companions with a basic message.

While this was a restricted test, it demonstrates that Snapchat sees potential in empowering direct trade (likely satisfied through Snapcash installments) inside the Snapchat application, opening the entryway to many fascinating better approaches to brands to interface and offer items to Snapchatters.

AppleTV and Siri

With a year ago’s invigorate of AppleTV, Apple brought its Siri voice partner to the focal point of the UI. You would now be able to ask Siri to play your preferred TV appears, check the climate, look for and purchase explicit kinds of motion pictures, and an assortment of other explicit errands.

Albeit a long ways behind Amazon’s Echo as far as expansiveness of usefulness, Apple will no uncertainty grow Siri’s joining into AppleTV, and its reasonable that the organization will present another adaptation of AppleTV that all the more legitimately contends with the Echo, maybe with a voice remote control that is continually tuning in for directions.

Businesses and conversational AI

Organizations can utilize Conversational AI to robotize clients confronting touchpoints all over – via web-based networking media stages like Facebook and Twitter, on their site, their application or even on voice aides like Google Home. Conversational AI frameworks offer an increasingly clear and direct pipeline for clients sort issues out, address concerns and arrive at objectives.

Both the terms ‘Chatbot‘ and ‘Conversational AI’ have a similar significance.

How It Works To Engage Customers

1) It’s convenient, all day, every day

The greatest advantage of having a conversational AI arrangement is the moment reaction rate. Noting inquiries inside an hour means 7X greater probability of changing over a lead. Clients are bound to discuss a negative encounter than a positive one. So stopping a negative survey directly from developing in any way is going to help improve your item’s image standing.

2) Customers incline toward informing

The market shapes client conduct. Gartner anticipated that ‘40% of versatile collaborations will be overseen by shrewd specialists by 2020. ’ Every single business out there today either has a chatbot as of now or is thinking about one. 30% of clients hope to see a live visit alternative on your site. 3 out of 10 shoppers would surrender telephone calls to utilize informing. As an ever-increasing number of clients start anticipating that your organization should have an immediate method to get in touch with you, it bodes well to have a touchpoint on a detachment.

3) It’s connecting with and conversational

We’ve just lauded the advantages of having a direct hotline for clients to contact you. Be that as it may, the conversational angle is the thing that separates this strategy from some other.

Chatbots make for incredible commitment devices. Commitment drives tenacity, which drives retention — and that, thus, drives development.

4) Scalability: Infinite

Chatbots can quickly and effectively handle an enormous volume of client questions without requiring any expansion in group size. This is particularly helpful on the off chance that you expect or abruptly observe a huge spike in client questions. A spike like this is a catastrophe waiting to happen in case you’re totally subject to a little group of human operators.

How Businesses Can Use Conversational AI

Your business is speaking with a client for the duration of the time they’re utilizing your item. As far as we can tell conveying conversational AI answers for undertakings, we’ve seen that some utilization cases can use such innovation superior to other people.

Our rundown of the best performing use cases is underneath:

  • Ushering a client in (Lead Generation): Haptik’s Lead Bots have seen 10Xbetter change rates contrasted with standard web structures.
  • Answer questions and handle grumblings when they come in (Customer Support): Gartner predicts that by 2021, 25% of endeavors over the globe will have a remote helper to deal with help issues.
  • Keeping current clients glad (Customer Engagement): Our customers have seen a 65% expansion in degrees of consistency essentially by stopping an intuitive utility chatbot inside their application.
  • Learning from clients to improve your item after some time (Feedback and Insights): Customers are 3X bound to impart their input to a Bot than fill study structures.

Organizations are no special case to this standard, as an ever-increasing number of clients presently expect and incline toward talk as the essential method of correspondence, it bodes well to use the numerous advantages Conversational AI offers. It’s not only for the client, but your business can also decrease operational expenses and scale tasks hugely as well.

By guaranteeing that you’re accessible to tune in and converse with your client whenever of the day, Conversational AI guarantees that your business consistently wins good grades for commitment and availability. So, Conversational AI works all over the place.

Any business in any space that has a client touchpoint can utilize a Conversational virtual specialist. It’s better for clients and for the business. Nothing else matters.

Big Data Analytics Tools

Big Data is a large collection of data sets that are complex enough to process using traditional applications. The variety, volume, and complexity adds to the challenges of managing and processing big data. Mostly the data created is unstructured and thus more difficult to understand and use it extensively. We need to structure the data and store it to categorize for better analysis as the data can size up to Terabytes.

Data generated by digital technologies are acquired from user data on mobile apps, social media platforms, interactive and e-commerce sites, or online shopping sites. Big Data can be in various forms such as text, audio, video, and images. The importance of data established from the facts as its creation itself is multiplying rapidly. Data is junk if the information is not usable, its proper channelization along with a purpose attached to it.
Data at your fingertips eases and optimizes the business performance with the capability of dealing with situations that need severe decisions.

Interesting Statistics of Big Data:

What is Big Data Analytics?

Big data analytics is a complex process to examine large and varied data sets that have unique patterns. It introduces the productive use of data.
It accelerates data processing with the help of programs for data analytics. Advanced algorithms and artificial intelligence contribute to transforming the data into valuable insights. You can focus on market trends, find correlations, product performance, do research, find operational gaps, and know about customer preferences.
Big Data analytics accompanied by data analytics technologies make the analysis reliable. It consists of what-if analysis, predictive analysis, and statistical representation. Big data analytics helps organizations in improving products, processes, and decision-making.

The importance of big data analytics and its tools for Organizations:

  1. Improving product and service quality
  2. Enhanced operational efficiency
  3. Attracting new customers
  4. Finding new opportunities
  5. Launch new products/ services
  6. Track transactions and detect fraudulent transactions
  7. Effective marketing
  8. Good customer service
  9. Draw competitive advantages
  10. Reduced customer retention expenses
  11. Decreases overall expenses
  12. Establish a data-driven culture
  13. Corrective measures and actions based on predictions
Insights by Big Data Analytics

For Technical Teams:

  1. Accelerate deployment capabilities
  2. Investigate bottlenecks in the system
  3. Create huge data processing systems
  4. Find better and unpredicted relationships between the variables
  5. Monitor situation with real-time analysis even during development
  6. Spot patterns to recommend and convert to chart
  7. Extract maximum benefit from the big data analytics tools
  8. Architect highly scalable distributed systems
  9. Create significant and self-explanatory data reports
  10. Use complex technological tools to simplify the data for users

Data produced by industries whether, automobile, manufacturing, healthcare, travel is industry-specific. This industry data helps in discovering coverage and sales patterns and customer trends. It can check the quality of interaction, the impact of gaps in delivery and make decisions based on data.

Various analytical processes commonly used are data mining, predictive analysis, artificial intelligence, machine learning, and deep learning. The capability of companies and customer experience improves when we combine Big Data to Machine Learning and Artificial Intelligence.

Big Data Analytics Processes

Predictions of Big Data Analytics:

  1. In 2019, the big data market is positioned to grow by 20%
  2. Revenues of Worldwide Big Data market for software and services are likely to reach $274.3 billion by 2022.
  3. The big data analytics market may reach $103 billion by 2023
  4. By 2020, individuals will generate 1.7 megabytes in a second
  5. 97.2% of organizations are investing in big data and AI
  6. Approximately, 45 % of companies run at least some big data workloads on the cloud.
  7. Forbes thinks we may need an analysis of more than 150 trillion gigabytes of data by 2025.
  8. As reported by Statista and Wikibon Big Data applications and analytic’s projected growth is $19.4 billion in 2026 and Professional Services in Big Data market worldwide is projected to grow to $21.3 billion by 2026.

Big Data Processing:

Identify Big Data with its high volume, velocity, and variety of data that require a new high-performance processing. Addressing big data is a challenging and time-demanding task that requires a large computational infrastructure to ensure successful data processing and analysis.

Big Data Processing

Data processing challenges are high according to the Kaggle’s survey on the State of Data Science and Machine Learning, more than 16000 data professionals from over 171 countries. The concerns shared by these professionals voted for selected factors.

  1. Low-quality Data – 35.9%
  2. Lack of data science talent in organizations – 30.2%
  3. Lack of domain expert input – 14.2%
  4. Lack of clarity in handling data – 22.1%
  5. Company politics & lack of support – 27%
  6. Unavailability of difficulty to access data – 22%
  7. These are some common issues and can easily eat away your efforts of shifting to the latest technology.
  8. Today we have affordable and solution centered tools for big data analytics for SML companies.

Big Data Tools:

Selecting big data tools to meet the business requirement. These tools have analytic capabilities for predictive mining, neural networks, and path and link analysis. They even let you import or export data making it easy to connect and create a big data repository. The big data tool creates a visual presentation of data and encourages teamwork with insightful predictions.

Big Data Tools

Microsoft HDInsight:

Azure HDInsight is a Spark and Hadoop service on the cloud. Apache Hadoop powers this Big Data solution of Microsoft; it is an open-source analytics service in the cloud for enterprises.

Pros:

  • High availability of low cost
  • Live analytics of social media
  • On-demand job execution using Azure Data Factory
  • Reliable analytics along with industry-leading SLA
  • Deployment of Hadoop on a cloud without purchasing new hardware or paying any other charges

Cons:

  • Azure has Microsoft features that need time to understand
  • Errors on loading large volume of data
  • Quite expensive to run MapReduce jobs on the cloud
  • Azure logs are barely useful in addressing issues

Pricing: Get Quote

Verdict: Microsoft HDInsight protects the data assets. It provides enterprise-grade security for on-premises and has authority controls on a cloud. It is a high productivity platform for developers and data scientists.

Cloudera:

Distribution for Hadoop: Cloudera offers the best open-source data platform; it aims at enterprise quality deployments of that technology.

Pros:

  • Easy to use and implement
  • Cloudera Manager brings excellent management capabilities
  • Enables management of clusters and not just individual servers
  • Easy to install on virtual machines
  • Installation from local repositories

Cons:

  • Data Ingestion should be simpler
  • It may crash in executing a long job
  • Complicating UI features need updates
  • Data science workbench can be improved
  • Improvement in cluster management tool needed

Pricing: Free, get quotes for annual subscriptions of data engineering, data science and many other services they offer.

Verdict: This tool is a very stable platform and keeps on continuously updated features. It can monitor and manage numerous Hadoop clusters from a single tool. You can collect huge data, process or distribute it.

Sisense:

This tool helps to make Big Data analysis easy for large organizations, especially with speedy implementation. Sisense works smoothly on the cloud and premises.

Pros:

  • Data Visualization via dashboard
  • Personalized dashboards
  • Interactive visualizations
  • Detect trends and patterns with Natural Language Detection
  • Export Data to various formats

Cons:

  • Frequent updates and release of new features, older versions are ignored
  • Per page data display limit should be increased
  • Data synchronization function is missing in the Salesforce connector
  • Customization of dashboards is a bit problematic
  • Operational metrics missing on dashboard

Pricing: The annual license model and custom pricing are available.

Verdict: It is a reliable business intelligence and big data analytics tool. It handles all your complex data efficiently and live data analysis helps in dealing with multiparty for product/ service enhancement. The pulse feature lets us select KPIs of our choice.

Periscope Data:

This tool is available through Sisense and is a great combination of business intelligence and analytics to a single platform.
Its ability to handle unstructured data for predictive analysis uses Natural Language Processing in delivering better results. A powerful data engine is high speed and can analyze any size of complex data. Live dashboards enable faster sharing via e-mail and links; embedded in your website to keep everyone aligned with the work progress.

Pros:

  • Work-flow optimization
  • Instant data visualization
  • Data Cleansing
  • Customizable Templates
  • Git Integration

Cons:

  • Too many widgets on the dashboard consume time in re-arranging.
  • Filtering works differently, should be like Google Analytics.
  • Customization of charts and coding dashboards requires knowledge of SQL
  • Less clarity in display of results

Pricing: Free, get a customized quote.

Verdict: Periscope data is end-to-end big data analytics solutions. It has custom visualization, mapping capabilities, version control, and two-factor authentication and a lot more that you would not like to miss out on.

Zoho Analytics:

This tool lets you function independently without the IT team’s assistance. Zoho is easy to use; it has a drag and drop interface. Handle the data access and control its permissions for better data security.

Pros:

  • Pre-defined common reports
  • Reports scheduling and sharing
  • IP restriction and access restriction
  • Data Filtering
  • Real-time Analytics

Cons:

  • Zoho updates affect the analytics, as these updates are not well documented.
  • Customization of reports is time-consuming and a learning experience.
  • The cloud-based solution uses a randomizing URL, which can cause issues while creating ACLs through office firewalls.

Pricing: Free plan for two users, $875, $1750, $4000, and $15,250 monthly.

Verdict: Zoho Analytics allows us to create a comment thread in the application; this improves collaboration between managers and teams. We recommended Zoho for businesses that need ongoing communication and access data analytics at various levels.

Tableau Public:

This tool is flexible, powerful, intuitive, and adapts to your environment. It provides strong governance and security. The business intelligence (BI) used in the tool provides analytic solutions that empower businesses to generate meaningful insights. Data collection from various sources such as applications, spreadsheets, Google Analytics reduces data management solutions.

Pros:

  • Performance Metrics
  • Profitability Analysis
  • Visual Analytics
  • Data Visualization
  • Customize Charts

Cons:

  • Understanding the scope of this tool is time-consuming
  • Lack of clarity in using makes it difficult to use
  • Price is a concern for small organizations
  • Lack of understanding in users for the way this tool deals with data.
  • Not much flexible for numeric/ tabular reports

Pricing: Free & $70 per user per month.

Verdict: You can view dashboards in multiple devices like mobiles, laptops, and tablets. Features, functionality integration, and performance make it appealing. The live visual analytics and interactive dashboard is useful to the businesses for better communication for desired actions.

Rapidminer:

It is a cross-platform open-source big data tool, which offers an integrated environment for Data Science, ML, and Predictive Analytics. It is useful for data preparation and model deployment. It has several other products to build data mining processes and set predictive analysis as required by the business.

Pros:

  • Non-technical person can use this tool
  • Build accurate predictive models
  • Integrates well with APIs and cloud
  • Process change tracking
  • Schedule reports and set triggered notifications

Cons:

  • Not that great for image, audio and video data
  • Require Git Integration for version control
  • Modifying machine learning is challenging
  • Memory size it consumes is high
  • Programmed responses make it difficult to get problems solved

Pricing: Subscription $2,500, $5,000 & $10,000 User/Year.

Verdict: Huge organizations like Samsung, Hitachi, BMW, and many others use RapidMiner. The loads of data they handle indicate the reliability of this tool. Store streaming data in numerous databases and the tool allows multiple data management methods.

Conclusion:

The velocity and veracity that big data analytics tools offer make them a business necessity. Big data initiatives have an interesting success rate that shows how companies want to adopt new technology. Of course, some of them do succeed. The organizations using big data analytic tools benefited in lowering operational costs and establishing the data-driven culture.

The need for high-quality chatbot training data

Technology enhancements in Human-Computer interaction has allowed users to interact more seamlessly with computers over a period of time. From setting up medical appointments to online check-in for flights, AI chatbots that imitate human conversations have gained prominence recently. We’ve all used a chatbot like Alexa or Siri to simplify our lives and workload, but do we know how they actually work?

What is a Chatbot?

A chatbot is a type of software that can simulate a conversation with a real human user. The medium used for this exchange is through applications, websites, or telephone conversations. Technically, a chatbot is a piece of software that conducts a conversation via auditory or textual methods simulating how a human would behave as a conversational partner

Chatbots learn from human interactions and grow over time. Broadly speaking, there are two types of bots; one that works on pre-defined rules and the other that can learn from data, identify patterns and make decisions with minimal human intervention. Rule-based chatbots use predefined responses from a database. The bot pulls information from a database using keywords and executes specific commands associated with those keywords. Smart machine-based chatbots, on the other hand, use artificial intelligence and cognitive computing to synthesize data from various information sources while weighing context and conflicting evidence to suggest the best possible response.

what is a chatbot

So, why are chatbots so popular?

Artificial intelligence has a wide range of applications for several fields. Chatbots are one of the most popular examples of artificial intelligence. They are an important asset for many businesses, as they assist in customer support among other things. According to a 2011 study by Gartner, by 2020 around 85% of our interactions will be handled by chatbots rather than humans. Chatbots aren’t just used for answering questions, but they also play a vital role in collecting information, creating databases, etc.

Chatbots help with:

  • Customer service’s first priority is its customers. Their experience determines the success or failure of a company. When online shopping is considered, it has been observed that most shoppers need some kind of support system in place. They need help at each step of the purchasing process, which is where chatbots come in to make this process smooth and quick.
  • Customer information informs their customer service strategies based on the data that they collect about their consumers. Chatbots take information from the reviews and feedback and use that information to help determine how the company can make its product better.
  • Lesser workforce – The work done by one chatbot is better than getting it done by a large number of employees. Companies can cut down on costs by using chatbots that can handle a variety of customer interactions, thus making the work simpler and more efficient as the amount of human error is reduced.
  • Avoids redundancy – Tasks can be avoided within company call centers and the employees, that is, they will help in ensuring that the employees spend their time on important tasks rather than repetitive ones.

Chatbots today can answer simple questions using prebuilt responses. If a user says A, the chatbot will respond with B and so on. After this development, however, expectations have increased. We are now looking for more advanced chatbots that can perform several tasks.

Conversational AI chatbots can be divided into a number of categories based on their level of maturity:

Level 1: This is the basic level where the chatbot can answer questions with pre-built responses. It is capable of sending notifications and reminders.

Level 2: At this level, the chatbot can answer questions and also lightly improvise during a follow-up.

Level 3: The assistant is now capable of engaging in a conversation with the user where it can offer more than just the prebuilt answers. It gets an idea of the context and can help you make decisions with ease.

Level 4: Now, the conversational chatbot knows you better. It knows your preferences and can make recommendations based on them.

Level 5 and beyond: Now the assistant is capable of monitoring several assistants to perform certain tasks. They can do efficient promotions, help in specific targeting of certain groups based on trends and feedback.

So, what goes on behind building a chatbot?

Developing a conversational chatbot is a long process, one that requires innovation at every step. The first and the most important decision to be made is how the bot will process the inputs and produce the reply. Most systems today used rule-based or retrieval-based methods. Other areas of research are grounded learning and interactive learning.

  1. Rule-based
    The chatbots are trained using a set of rules that automatically convert the input into a predefined output or action. It is a simple system, but highly dependent on keywords.
  2. Retrieval-based
    With this system, the bot receiving the input locates the best response from a database and displays it. It requires a high level of data pre-processing and is difficult to personalize and scale.
  3. Generative
    As the demand for chatbots increases, more innovation is being demanded. The limitations of the above-mentioned systems are overcome by this one. Here, the bot is trained using a large amount of chatbot training data. Generative systems are trained end-to-end instead of step-by-step and the system remains scalable in the long run.
  4. Ensemble
    All advanced chatbots, like Alexa, have been built with ensemble methods that are a mixture of all the three approaches. They use different approaches for different activities, but these methods still need a lot of work.
  5. Grounded learning
    Most human knowledge isn’t in the form of structured datasets and is instead presented in the form of text and images. Grounded learning involves knowledge that is based on real-world conversations.

For a chatbot to function as per the requirements, it is important to provide it with high-quality chatbot training data. What exactly is AI training data?

A chatbot converts raw data into a conversation. This raw data is unstructured. For example, consider a customer service chatbot. The chatbot needs to have a rough basis of what questions people might ask as well as the answers to those questions. For this, it retrieves data from emails, databases, or transcripts. This is the training data.

The process of formulating a response by a chatbot

The Importance of High-Quality Chatbot Training Data

Most of the chatbots today don’t work properly because they either have no training or use very little data. The implementation of machine-learning technology to train the bot is what differentiates a good chatbot from the rest.

Training is an on-going process that consists of five stages:

  1. Warm-up training
    The client data is used to start the chatbot. This is the first and most important step.
  2. Real-time training
    The incoming conversations are tracked and tell the bot what people are asking or saying, instead of working purely based on assumptions.
  3. Sentiment training
    The way people are talking to the bot is used to train language and functions. For example, an angry user is dealt with differently as compared to a happy user.
  4. Effectiveness training
    In this method, the result of the conversations is analyzed and the bot is trained accordingly to reach more people faster.

These are just a few ways on how high-quality chatbot training data can enable a conversational bot to produce optimal results. After this, the chatbot is checked for improvement at every stage. 

Chatbots make interactions between people and organizations simpler, enhancing customer service, and they also allow companies to improve their customer experience and overall efficiency. Human intervention is vital to building, training, and optimizing the chatbot system.

9 ways artificial intelligence is transforming healthcare

Man-made brainpower (artificial intelligence) is the recreation of human knowledge forms by machines, particularly PC frameworks. These procedures incorporate learning (the procurement of data and guidelines for utilizing the data), thinking (utilizing principles to arrive at inexact or unmistakable resolutions) and self-remedy. 

AI systems in medicinal services are the utilization of complex calculations and programming to evaluate human perception in the examination of muddled restorative information. In particular, AI is the capacity for PC calculations to rough ends without direct human info. What recognizes AI innovation from conventional advancements in medicinal services is the capacity to pick up data, process it and give a well-characterized yield to the end-client. Computer-based intelligence does this through AI calculations. 

The essential point of wellbeing related AI applications is to investigate connections between counteractive action or treatment strategies and patient results. Artificial intelligence projects have been created and connected to practices, for example, analysis forms, treatment convention advancement, tranquilize improvement, customized prescription, and patient checking and care.

HISTORY OF HEALTHCARE

The historical backdrop of drugs demonstrates how social orders have changed in their way to deal with ailment and sickness from antiquated occasions to the present. The Indians are said to have presented the ideas of therapeutic finding, forecast, and propelled restorative morals. In the Middle Ages, careful practices acquired from the antiquated bosses were improved and after that systematized in Rogerius’ The Practice of Surgery. Colleges started orderly preparing doctors around 1220 CE in Italy. 

The innovation of the magnifying instrument was an outcome of improved comprehension. Preceding the nineteenth century, humorist was thought to clarify the reason for illness yet it was bit-by-bit supplanted by the germ hypothesis of ailment, prompting successful medicines and even solutions for some irresistible infections. General wellbeing measures were grown particularly in the nineteenth century as the quick development of urban areas required orderly sterile measures. Propelled research focuses opened in the mid-twentieth century, regularly associated with real emergency clinics. The mid-twentieth century was described by new organic medicines, for example, anti-infection agents. These headways, alongside improvements in science, hereditary qualities, and radiography prompted present-day prescription. The drug was intensely professionalized in the twentieth century.

 AI AND HEALTHCARE

The intensity of Artificial Intelligence is reverberating crosswise over numerous enterprises. Be that as it may, its effect on social insurance is genuinely extraordinary. With its capacity to mirror human psychological capacities, AI systems are bringing a change in outlook in the social insurance industry. 

This transformative innovation is reforming the wellbeing parts from numerous points of view. From medication advancement to clinical research, AI has improved patient results at decreased expenses, by the use of AI data training. Furthermore, the presentation of this innovation in social insurance guarantees simple access, reasonableness, and adequacy.

Research

Medication research and disclosure is one of the later applications for AI in social insurance. By guiding the most recent advances in AI to streamline the medication disclosure and medication repurposing forms there is the possibility to fundamentally slice both an opportunity to advertise for new medications and their expenses. Research has always been an integral part of AI and healthcare.

Training

Man-made intelligence permits those in preparing to experience naturalistic reproductions such that basic PC driven calculations can’t. The coming of common discourse and the capacity of an AI PC to draw immediately on an enormous database of situations, implies the reaction to questions, choices or guidance from a learner can challenge such that a human can’t. What’s more, the preparation program can gain from past reactions from the learner, implying that the difficulties can be ceaselessly changed to meet their adapting needs. 

Furthermore, preparing should be possible anyplace, with the intensity of AI inserted on a cell phone, fast get up to speed sessions, after a precarious case in a center or while voyaging, will be conceivable.

Individual Health Virtual Assistant 

In the present time, a great many people approach a cell phone. They are probably going to have their menial helper on their cell phones. Propelled AI calculations control associates like Cortana, Google Assistant, Siri. At the point when joined with human services applications, they will give a huge incentive to the clients. 

Human services applications will go about as an individual wellbeing partner. They will likewise be utilized to give drug alarms, and human-like associations will likewise be conceivable. Man-made intelligence as an individual aide will likewise help in helping the patients when the clinical staff isn’t accessible. 

Diagnosis 

With the presentation of AI systems in the restorative field, diagnosing sicknesses has turned into significantly simpler. Gone are those occasions when specialists needed to arrange a few sweeps to discover where a knot was or if that is even a lump. AI applications with imaging and diagnosing methods help in keeping away from mistakes that people are inclined to submitting. Man-made intelligence frameworks can discover issues by simply taking a gander at the outputs. 

Likewise, AI programs for use in cardiology and radiology have been created. These frameworks can recognize malignant growth cells in beginning periods and can keep the sickness from spreading. The same goes for heart assaults – the AI framework grew so far can investigate the examined pictures and discover issues with the report. However, the presentation of AI will tackle these sorts of issues and will keep blunders from occurring in any case.

Treatment

Past checking wellbeing records to enable suppliers to recognize incessantly sick people who might be in danger of an unfavorable scene, artificial intelligence can enable clinicians to adopt an increasingly extensive strategy for infection the board, better arrange care plans and help patients to more readily oversee and agree to their long haul treatment programs. 

Robots have been utilized in medicine for over 30 years. They go from straightforward research center robots to profoundly complex careful robots that can either help a human specialist or execute tasks without anyone else. Notwithstanding medical procedure, they’re utilized in emergency clinics and labs for dreary assignments, in recovery, active recuperation and on the side of those with long haul conditions. 

Virtual Nursing Assistants

Consider virtual nursing assistants like an Alexa for your medical clinic bedside. These menial helpers duplicate the run of the mill conduct of an attendant by helping patients with their everyday schedules, reminding them to take meds or go to arrangements, helping answer restorative inquiries and then some. The virtual systems alone are responsible for cutting as much as $20 billion in expenses. 

End life care

We are living longer than past ages, and as we approach the part of the arrangement, we are biting the dust more alternately and slowly, from conditions like dementia, heart disappointment, and osteoporosis. It is additionally a period of life that is regularly tormented by dejection. 

Robots can possibly reform part of the bargain, helping individuals to stay autonomous for more, diminishing the requirement for hospitalization and care homes. Artificial intelligence joined with the headways in a humanoid configuration is empowering robots to go much further and have ‘discussions’ and other social connections with individuals to continue maturing minds sharp.

Radiology

The forte that has picked up the best consideration in the field of Radiology. A capacity to decipher imaging results may help clinicians in recognizing a moment change in a picture that a clinician may inadvertently miss. An examination at Stanford made a calculation that could distinguish pneumonia at that particular site, in those patients required, with a superior normal F1 metric (a measurable measurement dependent on exactness and review), then the radiologists associated with that preliminary. The radiology gathering Radiological Society of North America has executed introductions on AI in imaging during its yearly gathering. The rise of AI training data in radiology is seen as a risk by certain masters, as the innovation can accomplish upgrades in certain factual measurements in confined cases, instead of pros. 

Growing Care to Developing Nations 

With an expansion in the utilization of AI systems, more care may wind up accessible to those in creating countries. Man-made intelligence keeps on growing in its capacities and as it can decipher radiology, it might most likely determine more individuals to have the requirement for fewer specialists as there is a lack in a large number of these nations. The objective of AI is to show others on the planet, which will at that point lead to improved treatment, and in the long run more prominent worldwide wellbeing. Utilizing artificial intelligence in creating countries that don’t have the assets will decrease the requirement for re-appropriating and can utilize AI training data to improve patient consideration. For instance, Natural language preparing, and AI are being utilized for directing malignancy medicines in spots, for example, Thailand, China, and India. Scientists prepared an AI application to utilize NLP to mine through patient records, and give treatment. A definitive choice made by the AI application concurred with master choices 90% of the time

These are a portion of the extraordinary things that artificial intelligence can do. Be that as it may, it isn’t constrained to that. The medicinal services industry could be made a beeline for one more cutting edge makeover (even as it keeps on adjusting to the appearance of electronic wellbeing records frameworks and other social insurance IT items) as man-made brainpower (AI) improves. Could AI applications become the new ordinary crosswise over basically every part of the human services industry? Numerous specialists trust it is inescapable and coming sooner than you may expect. As advancement pushes the limits of social insurance, better answers for spare time, cash, and proficiency will be conceivable.

How chatbots are redefining customer experience

Chatbots’ reliability and consistency in serving customers have changed the way the world created the customer experience. A company that regularly communicates with customers can experiment and improve using AI-based chatbots. Digital transformation can favor the customer service and experience. The world is moving fast and so are the technological advancements. If you intend to draw benefits from implementing the latest technology, there is no reason for further delay.

Why Customer Experience Is Important For Every Business?

Customer experience is a trophy that companies receive for something they do with pride. Companies focusing on improved customer experience know the worth of single positive feedback, share, comment and rebound effect it creates. New customer acquisition and maintenance of existing customers are crucial for market sustainability. Returning customers are solid proof of the experience you created for them. 

Customer loyalty is not achievable with marketing tactics it is a long-term investment in the customer relationship. The customers, who have a guarantee towards service or product, trust the companies. The companies in return continue to provide flawless service. Customer experience is a key feature in brand building. Attracting new customers is challenging and bringing back a lost customer is even tougher. 

Customer satisfaction has a direct impact on revenues and the company’s reputation. Thus, customer experience is of ultimate importance to every business.

How Has Customer Experience Changed Over The Years?

The customer experience has changed with the availability of the internet and loads of information that influences the decisions. The power of researching about the product, services, and the competitor’s brands raises the overall expectations. The features, the price, functionality, use of advanced technology, and response from the company all such expectations have changed with the market. The launch of the latest technology based affordable solutions is changing their demand.

Customer support is no more just issue resolution team; the general queries related to product, price, and availability are part of customer service. The location constraint; faced by customer care is removed by chatbots and it eases the process. It has changed the way the pre and post-sales interactions take place. Customer experience should be enjoyable, useful, and reliable. B2C businesses have a great opportunity to create a better customer experience.

What Are Chatbots?

Chatbots are AI-based conversational robots designed for the specific needs of the company and its services. The software executes automated tasks like communicating with users without any human control over the bot. These chat platforms either independent or via websites are effective through the internet. The chatbots developed with specific purposes as discussion and basic plus extended conversation with humans are just like instant messages.

The response to the queries is spontaneous and machine learning helps them process the requests. Chatbots can respond to the text and voice inquiries and perform the required actions. The knowledgebase helps chatbots to search for accurate response by combining information to communicate. The best examples of chatbots are Alexa from Amazon, Siri by Apple, Microsoft’s Cortana, and Google Home.

Companies like Pizza Hut, Uber, eBay, Lyft, Emirates, Bank of America, MongoDB, LeadPages, TechCrunch, and many more are already using chatbots to deliver a better experience to the customers.

Grand View Research Report says that the chatbot market globally is predicted to reach USD 1.2 billion in just ten years. The report says that the demand for intelligent virtual assistants is rising with automatic speech recognition and text to speech conversion. 

Why Do We Need Chatbots?

These instant messengers create a personal and real life-like experience. The speed and precision it brings to the customer service are securing chatbots position in businesses. The growth of the business is a factor that invites companies to get their own chatbots. 

Customization of messages is the next step for the improvement in chatbots. Repeating the same messages does not make sense hence learning from the customer behavior helps. Companies use chatbots by keeping their goals in mind; bringing relevance to the user journey, create intimate experiences, and engage with users.

Chatbots used uniquely for sending product updates, promotional messages, and product comparisons can deliver a better experience. We can collect user data, offer services, and replicate human interactions. The search for information is simplified, communicating can be easier, and personalization of information is possible too.

Chatbots take care of the basic level of communication. In case of inability to solve or in case of customer dissatisfaction; it passes to human handled customer service process.

Chatbots are available full time; they eliminate the waiting period for attendance by a customer care representative. They save money on companies spent on calls and customer care activities. You save on hiring and training costs of customer care executives.

Chatbots have no dependency on moods, feelings, interpretations and have no perception of who should behave how nor do they respond considering this. Chatbots can be effective at any given time and can do mundane tasks with the same precision every time without being bored.

Why Chatbots Are The Future Of Customer Service?

A survey by Business Insider suggests that 80% of the enterprises will use chatbots by the year 2020.

Businesses like banks, telecom, retail chains, e-commerce, and many industries use chatbots as virtual assistants for customer support. Initial training costs are higher but the inquiry management and response save costs and time in the long run. It works on FAQs, the questions that are similar but framed differently by the users. The software allows the bot to explore the existing data about the user and the information stored on the topic. 

The ability to understand the queries, recognition of terminology, dialogues, and presentation of the query is machine learning. A chatbot can identify if it is a statement or problem, select a proper template for the response, cross-check with the user if the understanding of the question is correct. 

The data is collected from various sources by the bot; it is cleaned, segregated, marked, and classified for reference. The data built from the customer service center e-mails, manual chats, training material, and call recordings are useful in improving customer experience. The dialogues that happen in this process are repetitive and this helps template creation and standardization of responses. The personal information from this data removed intelligently works in favor of companies. The intention is to extract the question-answer sets for further use.

The sequencing of data helps in organic search for the chatbot reducing the mistakes in understanding the questions. Chatbots can rectify typo errors and reframe the question-received input. Speak the language your audience uses not in terms of spoken language but the latest terms. Solve actual problems by asking relevant questions. Avoid missing opportunities by being available 24X7. A single chatbot can enter into multiple conversations that earlier needed a lot of employees.

Independently owned company or a large organization both can benefit from AI Chatbots. The companies with fewer resources or high frequency of customer conversations, in both the cases the chatbots, can serve more practically. Salesforce survey indicates that 64% of the agents can solve complex problems as AI Chatbots deal with the basic ones. 

The customer experience is changing and the expectations are rising with the immediate response in 42% cases and response in less than 5 mins in 36% cases. The speed with which chatbots communicate, businesses will certainly churn information fast to serve faster. (Salesforce.com)

How Are Chatbots Used In Business?

Businesses and customers can get a reliable solution from assistance AI-based chatbots provide.

  • Answering questions 
  • Redirecting to FAQs
  • Providing detailed explanations 
  • Resolving complaints 
  • Bill payments 
  • Flight or restaurant booking 
  • Schedule meetings
  • Purchase items 
  • Managing subscriptions
  • Creating a brand image

How Are AI Chatbots Bettering Customer Experience And How Data Is Enabling This?

Artificial intelligence involves machine learning. AI creates intelligent machines, and ML creates systems that can learn from experience. The eBay chatbot enables a user to chat using a smartphone or Google Home and it can purchase a product at the lowest price with your instructions.

The data collected by asking questions on chat, collected from surveys or any brochures/e-books the user downloads are stored for future use. This data helps to communicate with the user in the future. The preferences of users are stored; this creates a strong rapport and good impression. The feeling that the company knows the customer is special. The customer can relate to how well a company deals with data. The latest offers during the chat process ease registration, with existing information. There is no need for the user to create logins.

The data AI chatbots uses increases customer engagement rate, build brand awareness, and creates a personalized experience. The amounts of e-mails read less or not opened, due to flooded inboxes. The chatbots allow us to share the same amount of information at a faster pace. Chatbots can send text, image, pdf, or message in any form. This restriction less communication introduces increased activities of marketing and promotion.

Chatbots are effective and soon may replace the search window on the websites. Creating a chatbot requires an understanding of the business as well as a target customer. If your customer base for the product is the 16-30 age group of chatbot can be a perfect solution. For the age group of 55-65 maybe the design with voice command or connect calls would work better instead. The internet connectivity is the dependency for chatbot hence the drops in the internet or limited availability can be an obstacle in serving efficiently.

The AI data is useful for training purposes, analysis, and serving the customers better. The situations that arise occasionally and some that arise regularly are included in training the customer representatives with the accumulated data.

The Future Of Customer Experience And Chatbot

AI chatbots are preferred by most of the companies as it saves time, money, and efforts. About 46% of internet users in the US would choose live support instead of a chatbot as per a survey by usabilla.com.

Machine learning increases the accuracy level of chatbots. ML allows the system to learn from the data but AI helps in decision-making. ML finds the solution for a user but AI will find an optimal solution. The advanced systems can go beyond the general chat. They let the user know that they are speaking to a Chatbot. This can change the way they ask questions and the response received from the bot can become more acceptable.

According to the report by Global Market Insights, the market worth of chatbot will be $1.34 billion by the year 2024 and nearly 42% will be dedicated to customer service.

Connect the AI Chatbots created by you with facebook messenger, Alexa, Siri or any of the reliable bots to increase efficiency. Chatbots can help take actions that are interaction or information-based. The user can actually complete the task of purchase, shopping, booking from the same chat window. There remains no need for a user to search for other ways of completing the task. It saves time and effort of the users and the companies get faster conversions.

AI can hold conversations as humans do, these dialogues create comfort and trust for users to participate in product/service-related feedback or surveys. The simple and complex form of communication with the prospects and existing customers is levered by the chatbots.

Chatbots were in making since the 1950s but today they have shape conversations using the triggers as keywords. Chatbots are better listeners and thus provide better solutions to the problems. The designing of chatbot involves humans hence the customization is programmable. 

The chatbot applications are useful in customer service, social media marketing, and order processing. Sectors like BFSI, Media& Entertainment, Healthcare, Retail, and Travel & Tourism are widely using these solutions. The deployment of Chatbots can be on-premise or cloud, both opens easy ways of dealing with customers. 

With gradual development, the concerns of delay in response, irrelevant suggestions, sharing of inaccurate information, misunderstood requests, or unhelpful responses have become a checkpoint. This is not the failure of chatbot but the development stage, which can assure improvement by the involvement of AI companies. The continuous growth in AI technology is the commitment of experts for the betterment of human life including the business aspects.

How artificial intelligence is transforming E-commerce

Web-based business or e-Commerce means purchasing and selling of merchandise, items, or administrations over the web. Exchange of cash, assets, and information is additionally considered as e-Commerce. These business exchanges should be possible in four different ways: Business to Business (B2B), Business to Customer (B2C), Customer to Customer (C2C), Customer to Business (C2B). The standard meaning of E-business is a business exchange which is occurred over the web. 

The historical backdrop of e-commerce starts with the first-ever online deal. On 11 August 1994, a man sold a CD by the band Sting to his companion through his site NetMarket, an American retail stage. This is the primary cause of a buyer buying an item from a business through the internet. From that point forward, e-commerce has advanced to make items simpler to find and buy through online retailers and commercial centers. Autonomous consultants, private ventures, and huge organizations have all profited by internet business, which empowers them to sell their merchandise and services at a scale that was impractical with customary disconnected retail. Worldwide e-commerce business deals are anticipated to reach $27 trillion by 2020. 

History of online business is inconceivable without Amazon and eBay which were among the first Internet organizations to permit electronic exchanges. Because of these companies we currently have an attractive web-based business division and appreciate the purchasing and selling points of interest of the Internet. Presently there are 5 biggest and most acclaimed overall Internet retailers: Amazon, Dell, Staples, Office Depot and Hewlett Packard. 

Evolution Of E-commerce

CompuServe, a key critical internet business organization was built up by Dr. John R. Goltz and Jeffrey Wilkins by using a dial-up association in 1969. This was the first run through the web-based business was presented. Michael Aldrich developed electronic shopping in the year 1979, he is additionally considered as originator or designer of web-based business. This was finished by associating an exchange handling PC with an altered TV through a phone association. This was accomplished for the transmission of secure information. 

This proceeded with the development of innovative AI systems, prompted the dispatch of the principal web-based business stages by Boston Computer Exchange in 1982. 

The 90s took the online business to the following level by presenting Book Stacks Unlimited as an online book shop by Charles M. Stack. It was one of the principal web-based shopping website made around then. Internet browser apparatus presented by Netscape Navigator in 1994. It was utilized on the Windows stage. The year 1995 denoted the notable improvement throughout the entire existence of web-based business as Amazon and eBay were propelled. Amazon was founded by Jeff Bezos, while Pierre Omidyar started eBay. 

PayPal was the first online business installment framework in 1998 that began as an instrument to make payments online. Alibaba began its web-based shopping stage in 1999 with more than $25 million as capital. Step-by-step it ended up becoming an e-commerce mammoth. 

Google kickstarted the advertisements promoting apparatus named Google AdWords as an approach to assist retailers with utilizing the compensation per-click (PPC) setting in 2000. Amazon Prime’s enrollment was propelled by Amazon in 2005 to enable clients to get free two-day shipping at a yearly charge. 

Significant changes that have occurred in the web-based business industry from 2017 to show. Huge retailers are pushed to sell on the web. Private companies have seen an ascent, with nearby merchants currently working together via web-based networking media stages. 

Operational expenses have been let down in the B2B area. Package conveyance expenses have seen a noteworthy ascent. A few internet business commercial centers have risen to empower more vendors to sell on the web. Coordinations has developed with the presentation of robotization instruments and AI. Online life has turned into an apparatus to build deals and market brand. The purchasing propensities for clients have essentially changed. 

Usage Of Data In Artifical Intelligence Systems

With regards to AI, there is nothing of the sort as information over-burden. Truth be told, it’s a remarkable inverse—the more information, the better. Since AI frameworks can process colossal measures of information, and their precision increments alongside information volume, the interest for information keeps on developing. 

Artificial intelligence makes it feasible for machines to gain insights, as a matter of fact, learn under new inputs and perform human-like errands. Most AI models that you find today, from chess-playing PCs to self-driving vehicles, depend intensely on profound learning and common language handling. Utilizing these innovations, PCs can be prepared to achieve explicit errands by handling a lot of information and perceiving designs in the information. 

Online businesses have two things in plenitude. One is an interminable rundown of items and the other is information. Web-based businesses need to manage a ton of information consistently. This information can be similar to everyday deals, the all-out number of things sold, the number of requests got in a territory, and so forth. It needs to deal with client information too. 

Dealing with that measure of information isn’t workable for a human. Artificial intelligence systems can not just gather this information in a progressively organized structure but, also, create appropriate bits of knowledge out of this information. 

This aide in understanding the client’s behavior just as of an individual purchaser. Understanding the client’s purchasing behavior can make e-commerce make changes any place required and predict what purchases the client might make in the future.

Artificial Intelligence Systems & E-Commerce

With regards to shopping, numerous clients have chosen to take their business on the internet. Insights have assessed that the number is relied upon to ascend to more than 2 billion by 2021. 

This interest in online shopping has made organizations progressively inventive in the way they interact with consumers on the net. 

Gone are the days when clients had to search for an online business store. Presently, it’s the ideal opportunity for e-commerce businesses empowered with an Artificial Intelligence system that is changing the plan of action of numerous brands. The headway of new advancements has totally changed the present situation of the business. 

Henceforth, incorporating artificial intelligence systems in internet business has raised the advertising standards as well. These artificial intelligence systems can break down informational indexes, recognize designs and mak a customized understanding. This makes a one of a kind methodology that is more effective than any person. 

Advance Visual Search Engine

Recently AI presented the visual search motor in the e-commerce segment. It is one of the most invigorating innovations that allow a client to find what they need with only a solitary snap. We can say that AI is a determined innovation that empowers visual hunt. With a straightforward snap, the client can get fitting outcomes. 

AI frameworks enable Marketers to Easily Target Specific Customers

Artificial intelligence removes the mystery with regard to engaging perfect purchasers. Rather than making a one-size-fits-all advertisement, organizations would now be able to make promotions that are focused on explicit purchasers relying on their online conduct. 

Advertising and AI recommendation tools make it simpler to gather purchaser information, make dynamic advertisements that consider this data and disseminate significant promotions and substance on stages where perfect purchasers are probably going to see it.

AI training data have even prompted increasingly successful retargeting techniques. Presently, companies like Facebook make it simpler for organizations to retarget advertisements in spots where clients go on the web. 

Artificial Intelligence recommendations can Help Improve Search Results 

An advertiser can make the most captivating and viable web duplicate on the planet. Be that as it may, it won’t enable them to arrive at their business objectives if clients can’t discover it. An ever-increasing number of clients are discovering items utilizing search engines. 

An easy to use website with important keywords, meta depictions, and labels can go far in reaching the perfect customer. Therefore, AI systems can enable advertisers to drive more traffic to their site and arrange content in a manner that urges purchasers to consistent course through your internet business store. The present advertisers are vigorously worried about the client experience and creating sites that rank high on web crawlers. 

Make Progressively Effective Deals

If you need to make a solid deals message that reached the customer at the perfect time on the correct stage, at that point incorporating AI into your CRM is the best approach. 

Numerous AI chatbots empower common language learning and voice info, for example, Siri or Alexa. This enables a CRM framework to answer client inquiries, tackle their issues and even recognize new open doors for the business. Some AI-driven CRM frameworks can even perform various tasks to deal with every one of these capacities and the sky is the limit from there. 

Artificial Intelligence Chatbots

The web-based business destinations currently offer every minute of everyday help and this is a result of chatbots. Before this, AI chatbots just offered standard answers, presently they have transformed into wise machines which see all issues that need to be managed. 

A few web-based shopping locales presently have AI chatbots to help individuals settle on purchasing choices. Indeed, even applications like Facebook Messenger have AI chatbots through which potential clients can speak with the merchant site and offer help with the purchasing procedure. These bots convey by utilizing either discourse or message or both. 

Personalization

With advances in computerized reasoning and AI training data, new profound personalization procedures have entered internet business. Personalization is the capacity to utilize mass-shopper and individual information to tweak content and web interfaces to the client. 

Personalization stands apart from customary promoting enabling balanced discussions with purchasers. Great personalization can expand commitment, transformations, and diminishing time to exchange. For instance, online retailers can track web conduct over various touch focuses (portable, web, and email). 

Better Decision Making

Ecommerce can settle on better choices with the use of artificial insight. Information experts need to deal with a great deal of information consistently. This information is unreasonably tremendous for them to deal with. Also, breaking down the information likewise turns into a troublesome undertaking. 

Man-made reasoning has secured the basic leadership procedure of e-commerce. Man-made intelligence calculations can without much of a stretch distinguish the mind-boggling designs in the information by anticipating client conduct and their obtaining design.

Future Prospects

New examinations anticipated that the overall e-commerce deals will arrive at another high by 2021. Online business organizations ought to envision a 265% growth from $1.3 trillion in 2014 to $4.9 trillion in 2021, according to statista. This demonstrates the fate of a relentless upward pattern without any indications of decay. 

As the lines obscure between the physical and advanced condition, numerous channels will turn out to be increasingly pervasive in clients’ way to buy. This is proved by 73% of clients utilizing different channels during their shopping venture. 

Online business is a consistently extending world. With the escalating obtaining intensity of worldwide shoppers, the expansion of online life clients, and the ceaselessly advancing foundation and innovation, the eventual fate of eCommerce in 2019 and past is still progressively energetic as ever. 

AI training data and AI recommendations have made life simpler for the retailers just as purchasers. Web-based business sites are seeing an exponential climb in their deals. Man-made consciousness has helped E-Commerce sites in giving better client experience.

8 industries artificial intelligence is transforming

Man-made reasoning popularly known as Artificial Intelligence depicts the propelled procedure for a machine to settle on choices dependent on the rationale. Computer-based intelligence has effectively had a worldwide effect on the making of conversational chatbots, self-driving vehicles, and proposal frameworks. Artificial intelligence is developing in its notoriety among business pioneers as a rising advantage for the workforce and is by and by finding in different ventures as of now, changing how organizations and social orders work.

The use of Artificial Intelligence is on the rise and every industry seems to want a piece of it. Over the past couple of years, Artificial Intelligence and Machine Learning are being rigorously used to improve business processes and everyday new technology is being researched or developed to handle more and more complex processes.

A good number of industries have already started using Artificial Intelligence and Machine Learning in their businesses and have been able to take advantage of them to massively improve processes within the organization. Let’s have a quick look at some of the industries Artificial Intelligence is taking over and in what ways below.

Healthcare

With the whole world becoming health-conscious, this is an industry that has humongous potential.

Artificial intelligence is on the ascent inside the medicinal services industry, taking care of an assortment of issues, setting aside cash and clearing new streets to a more extensive comprehension of wellbeing sciences. AI innovations in the health insurance industry are for the most part used to productively gather singular patient information. AI has helped anesthesia conveyance and expert AI support during medicinal techniques. As per Health IT Analytics, progressive changes have been taking place in the wellness and health insurance sector with the utilization of AI-based wellbeing and medical services or devices.

Computer Vision backed by Artificial Intelligence has been very successful in analyzing data to determine diseases. With NLP and ML leading the space to study the demographics and identify health issues in that population.

Surgeries can now be made using AI-assisted bots that are more accurate and help by lowering the risk of infections, help with reducing the blood loss during surgeries and also shorten the healing time.

Finance

Artificial Intelligence and Machine learning are taking over the Finance industry by storm. It’s now been noticed that AI and ML have been able to surpass humans in a lot of important processes, from gathering financial data, analysis of this data and managing investments. Finance has been using Artificial Intelligence coupled with predictive analytics to track the changes in the stock market and identify potential investment opportunities.

Most of the leading financial institutions have also started incorporating chatbots that are very well developed specifically for the finance industry using very refined training data. JPMorgan Chase is now using AI in the form of an image recognition software with character recognition to scan and extract specific information from a huge set legal documents in just a few seconds, which would practically take months for humans to do it.

Transport

Transport is another industry where Artificial Intelligence is taking over drastically. Self-driven cars and self-driven trucks are the more popular developments in this industry but there are a lot of significant developments that have been happening in the industry in terms of incorporating Artificial Intelligence and Machine Learning.

Figuring out the best routes in terms of distance and fuel efficiency has been one of the most trusted processes for Artificial Intelligence. The Transport industry is benefitted the most by using Artificial Intelligence to gather information from an assortment of sources to streamline and alter the delivery courses and improve distribution systems.

Extensive research and development have been going on to develop self-driven cargo ships which can determine the safest and shortest route based on weather and obstructions on the way. New AI technology is being developed that can detect any type of malfunctions and hence reduce marine accidents.

Business Intelligence

Business Intelligence is an industry that is on the boom currently. The volume of data that is generated from clients is extremely valuable and Artificial Intelligence applications have been able to better analyze this data and give better insights. It has been very precise in exploring the data and giving out more refined recommendations. It is also automated which reduces the human effort significantly.

Humans no longer need to go through various charts and dashboards to speculate the important parameters, the AI integrated tools do it much more effectively and deliver more accurate results.

Artificial Intelligence has revolutionized the way we work with data. With the main goal of Business Intelligence is getting the right data to the point where a decision can be made in the shortest time possible. The demand for such AI or ML applications is increasing exponentially with new emerging requirements and data being generated.

Human Resources

Utilization of Artificial Intelligence and Machine learning in recruitment and human resources has increased substantially over the past couple of years because it decreases human effort while making the whole process more streamlined.

Blind contracting

Blind contracting is a procedure for choosing applicants without seeing them. ML calculations can analyze candidate information under determined pursuit parameters that are exclusively dependent on experience and accreditations as opposed to statistical data. This can help groups more diverse regarding abilities, instruction foundation, sexual orientation, ethnicity, and unique attributes that potential applicants bring to the table.

Retail/E-Commerce

E-Commerce is one of the biggest industries that has taken advantage of Artificial Intelligence and Machine Learning to streamline complicated processes. From analyzing online traffic, predicting accurate suggestions and optimizing the delivery process to analyzing competitor data and producing critical decision-making outputs, AI has been a harpoon to this industry.

Artificial intelligence can customize buying suggestions for clients while helping retailers to enhance valuing and rebate techniques by interest gauging.

With most of the big players in the industry even focusing on developing a user-friendly chatbot to assist consumers with picking the right product, the experience has been revolutionized. The chatbots are now capable of analyzing what product would interest the consumer and accurately suggest them which has skyrocketed sales. With the scope of further implementation of AI and ML across various processes, E-Commerce can be considered one of the biggest industries that Artificial Intelligence has taken over.

Agriculture

Agriculture is another industry where Computer Vision backed by Artificial Intelligence has changed the game. Large agricultural lands are now captured by drones and using computer vision the exact areas where weeds grow can be predicted. This has been a revolutionary step in the field of agriculture as the efficiency can be increased monstrously. This also eliminates the human effort of manually detecting key areas of the agricultural land. The data is reliable, efficient and economical.

This helps in identifying the problematic areas and also help in getting rid of the weeds and hence maximize the output.

Advertising

Businesses would normally spend thousands of dollars to run test ads to figure out the target audience. But AI-powered campaigns can provide better results with the existing data itself thereby reducing costs by more than half. This would be a game-changer in the marketing realm as brands and businesses would have a sure shot avenue to place their money in. Connecting with potential clients, creating leads and changing over them to deals, distinguishing the piece of the overall industry of another item before dispatch and rivalry research could all end up simpler with brilliant nostalgic investigation instruments.

What to expect in the next decade?

Cyborgs

In the future, we will probably expand ourselves with PCs and upgrade our very own large number of normal capacities. Although a considerable lot of these conceivable cyborg upgrades would be included for comfort, others may fill a progressively useful need. Computer-based intelligence will wind up valuable for individuals with severed appendages, as the mind will almost certainly speak with a mechanical appendage to give the patient more control. This sort of cyborg innovation would fundamentally decrease the impediments that amputees manage.

Industries being transformed with the rise of AI systems, Artificial Intelligence can take up dangerous jobs, they are in fact rambles, being utilized as the physical partner for defusing bombs, however requiring a human to control them, as opposed to utilizing AI. Whatever their order, they have spared a great many lives by assuming control more than one of the most hazardous employments on the planet. Welding is another good example of producing toxic substances, intense heat, and earsplitting noise, which could be outsourced to robots in most cases. Robot Worx explains that robotic welding cells are already in use and have safety features in place to help prevent human workers from fumes and other bodily harm.

Artificial Intelligence has not yet been developed perfectly to make robots that are capable of understanding emotions. But it is an area where a lot of pioneers are focusing on developing currently.

Most robots are as yet aloof and it’s difficult to picture a robot you could identify with. In any case, an organization in Japan has made the primary huge strides toward a robot friend—one who can comprehend and feel feelings. Soon, we will have robot friends who can understand our emotions and can relate to it. They can act as therapists providing mental therapy.

Further advancements will take place in all currently existing AI technologies the future will have more robust AI and ML applications that can be deeply personalized to suit every individual’s choices. The future of AI is exciting and promising. We can safely conclude saying AI and ML will change the world in ways unimaginable.

Top 7 ai trends in 2019

Artificial Intelligence is a method for making a system, a computer-controlled robot. AI uses information science and algorithms to mechanize, advance and discover worth escaped from the human eye. Most of us are pondering about “what’s next for AI in 2019 paving the way to 2020?” How about we explore the latest trends in AI in 2019.

AI-Enabled Chips

Companies over the globe are accommodating Artificial Intelligence in their frameworks however the procedure of cognification is a noteworthy concern they are confronting. Hypothetically, everything is getting more astute and cannier, yet the current PC chips are not good enough and are hindering the procedure.

In contrast to other programming technologies, AI vigorously depends on specific processors that supplement the CPU. Indeed, even the quickest and most progressive CPU may not be capable to improve the speed of training an AI model. The model would require additional equipment to perform scientific estimations for complex undertakings like identifying objects or items and facial recognition.

In 2019, Leading chip makers like Intel, NVidia, AMD, ARM, Qualcomm will make chips that will improve the execution speed of AI-based applications. Cutting edge applications from the social insurance and vehicle ventures will depend on these chips for conveying knowledge to end-users.

Augmented Reality

Augmented reality AI trend in 2019

Augmented reality (AR) is one of the greatest innovation patterns at this moment, and it’s just going to become greater as AR cell phones and different gadgets become increasingly available around the globe. The best examples could be Pokémon Go and Snapchat.

Objects generated from computers coexist together and communicate with this present reality in a solitary, vivid scene. This is made conceivable by melding information from numerous sensors such as cameras, gyroscopes, accelerometers, GPS, and so forth to shape a computerized portrayal of the world that can be overlaid over the physical one.

AR and AI are distinct advancements in the field of technology; however, they can be utilized together to make one of a kind encounters in 2019. Augmented reality (AR) and Artificial Intelligence (AI) advances are progressively relevant to organizations that desire to pick up a focused edge later on the work environment. In AR, a 3D portrayal of the world must be developed to enable computerized objects to exist close by physical ones. With companies such as Apple, Google, Facebook and so on offering devices and tools to make the advancement of AR-based applications simpler, 2019 will see an upsurge in the quantity of AR applications being discharged.

Neural Networks

A neural network is an arrangement of equipment as well as programming designed after the activity of neurons in the human cerebrum. Neural networks – most commonly called artificial neural networks are an assortment of profound learning innovation, which likewise falls under the umbrella of AI.

Neural networks can adjust to evolving input; so, the system produces the most ideal outcome without expecting to overhaul the yield criteria. The idea of neural networks, which has its foundations in AI, is quickly picking up prominence in the improvement of exchanging frameworks. ANN emulate the human brain. The current neural network advances will be enhanced in 2019. This would empower AI to turn out to be progressively modern as better preparing strategies and system models are created. Areas of artificial intelligence where the neural network was successfully applied include Image Recognition, Natural Language Processing, Chatbots, Sentiment Analysis, and Real-time Transcription.

The convergence of AI and IoT

IoT & AI trends in 2019

The most significant job AI will play in the business world is expanding client commitment, as indicated by an ongoing report issued by Microsoft. The Internet of Things is reshaping life as we probably are aware of it from the home to the workplace and past. IoT items award us expanded control over machines, lights, and door locks.

Organizational IoT applications would get higher exactness and expanded functionalities by the use of AI. In actuality, self-driving cars is certifiably not a commonsense plausibility without IoT working intimately with AI. The sensors utilized by a car to gather continuous information is empowered by the IoT.

Artificial intelligence and IoT will progressively combine at edge computing. Most Cloud-based models will be put at the edge layer. 2019 would see more instances of the intermingling of AI with IoT and AI with Blockchain. IoT is good to go to turn into the greatest driver of AI in the undertaking. Edge devices will be furnished with the unique AI chips dependent on FPGAs and ASICs.

Computer Vision

Computer Vision is the procedure of systems and robots reacting to visual data sources — most normally pictures and recordings. To place it in a basic way, computer vision progresses the info (yield) steps by reading (revealing) data at a similar visual level as an individual and along these lines evacuating the requirement for interpretation into machine language (the other way around). Normally, computer vision methods have the potential for a more elevated amount of comprehension and application in the human world.

While computer vision systems have been around since the 1960s, it wasn’t until recently that they grabbed the pace to turn out to be useful assets. Advancements in Machine Learning, just as the progressively skilled capacity and computational devices have empowered the ascent in the stock of Computer Vision techniques. What follows is also an explanation of how Artificial Intelligence is born. Computer vision, as a region of AI examines, has entered a far cry in a previous couple of years.

Facial Recognition

Facial recognition AI trends in 2019

Facial recognition is a type of AI application that aides in recognizing an individual utilizing their digital picture or patterns of their facial highlights. A framework utilized to perform facial recognition utilizes biometrics to outline highlights from the photograph or video. It contrasts this data and a huge database of recorded countenances to find the right match. 2019 would see an expansion in the use of this innovation with higher exactness and dependability.

In spite of having a lot of negative press lately, facial recognition is viewed as the Artificial Intelligence applications future because of its gigantic prominence. It guarantees a gigantic development in 2019. The year 2019 will observe development in the utilization of facial recognition with greater unwavering quality and upgraded precision.

Open-Source AI

Open Source AI would be the following stage in the growth of AI. Most of the Cloud-based advancements that we use today have their beginning in open source ventures. Artificial intelligence is relied upon to pursue a similar direction as an ever-increasing number of organizations are taking a gander at a joint effort and information sharing.

Open Source AI would be the following stage in the advancement of AI. Numerous organizations would begin publicly releasing their AI stacks for structuring a more extensive encouraging group of people of AI communities. This would prompt the improvement of a definitive AI open source stack.

Conclusion

Numerous innovation specialists propose that the eventual fate of AI and ML is sure. It is the place where the world is headed. In 2019 and beyond these advancements are going to support as more organizations come to understand the advantages. However, the worries encompassing the dependability and cybersecurity will keep on being fervently discussed. The ML and AI trends for 2019 and beyond hold guarantees to enhance business development while definitely contracting the dangers.

5 common misconceptions about AI

Ever wondered what your life would be without those perky machines lying around which sometimes/most times replaced a significant part of your daily routine? In Terminology fancied by Scientists, we call them AI (Artificial Intelligence,) and in plain layman or lazy man terms that is us, we fancy calling them machines and bots.

Let’s define the exact meaning of AI in terms of science because I hate disappointing aspiring scientists out there who don’t take puns lightly. For those that do, welcome to the fraternity of loose and lost minds. Let’s get down to business, shall we?

Definition: Artificial Intelligence or machine intelligence, is intelligence demonstrated by machines in contrast to the natural intelligence displayed by humans. Colloquially, the term "artificial intelligence" is often used to describe machines (or computers) that mimic "cognitive" functions that humans associate with the human mind such as "learning" and "problem-solving.”

Isn’t it evident I copied the above definition from Wikipedia? And did your natural intelligence decipher the meaning of the definition stated above?

Let me introduce you to the lazy man definition of Artificial Intelligence. Like all engineering scholars, I will take the absolute pleasure of dismantling the words and assembling it together again.

Artificial – Non-Human, something that can’t breathe air or respond to a feeling. 

Intelligence – the ability to display intellect, sound reasoning, judgment, and a ready wit.

Put the two words together and voila! Artificially intelligent machines are capable of displaying or mimicking human intellect, sound reasoning, and judgment towards it's surrounding.

Now that we got the definition of AI out of the way, look around you, what do you see? What’s in your hands? Do you not spot a single electronic device or bots?

Things or machines work a lot differently in this era. You must be awestruck of the skyrocketing shiny monuments. The big bird moving 33,000ft above your head carrying humans from one country to another, hospitals treating the diseased and the ill with technology your mind can’t fathom.

Fast cars, microwave and yes, we no longer communicate using crows or pigeons we have cell phones!

Don’t be surprised if I reveal that these are the necessity and an extension to our lives. And no, we cannot live without them anymore.

Our purpose of life has changed drastically, growing crops and putting food on the table isn’t what give us lines on the forehead. We built replacement models that take care of that too. We are living in a fast lane where technology, eventually, will slingshot us to the moon or another planet.

With such a drastic rise in AI and the current trend where all companies want a piece of it, there are some misconceptions about AI as well. With this blog, I try to debunk the misconceptions highlighting both the positive and negative aspects of artificial intelligence.

“If these machines are handling even the simplest of tasks, what are people going to do? Is it the destruction of jobs?”

Fret not. If there is technological advancement, there are always career opportunities as it is the human mind that does the ‘thinking.’ You are the master of your creation.

In fact, in 2020 there will be 2.3 million new jobs available thanks to AI, which results in less muscle power and more brainpower.

“Can Artificial Intelligence solve any/all problems?“

This question is debatable, while AI is designed to assist and make our jobs easier, it cannot save a human being from rubbing off cancers and illness.

Human intelligence hasn’t discovered a way to program the bots to predict or diagnose illness proactively. One must remember, bots act on what is fed/programmed by humans.

“Is AI infallible?“

If you thought it was, then I have slightly bad news. Humans are in a common misconception assuming the machines are no less than perfection and display little to no mistake. The non-sentient systems are trained by us, data selected and curated by us, and human tendency is to make mistakes and learn from them.

Artificial Intelligence is just as good as the training data used, which is created by humans. Any mistake with the training data will reflect on the performance of the system and the technology will be compromised. Ensuring you use a high-quality training dataset is critical to the success of the AI system.

Speaking of data being compromised, during the 2016 presidential election campaign, we witnessed the information of US citizens being evaluated by gaining access to their social media accounts. To proactively block their social media feeds with ads that will prove to be of interest. Therefore, stealing away the votes from the opposition.

We call this “data/information manipulation.” Sadly, the downside of Artificial Intelligence.

“AI must be expensive.”

Well, implementing a fully automated system doesn’t come easy and doesn’t come cheap. But depending on the needs and goals of the organization, it may be entirely possible to adopt AI and get the desired results without breaking your treasure chest.

The key is for each business to figure out what they want and apply AI as needed, for their unique goals and company scale. If businesses can workout their scalability and incorporate the right Artificial intelligence, it can be economical in the long run.

“Will Artificial Intelligence be the end of humanity?”

We are a work in progress, standing at the foyer of technological advancements with a long way to go. But, much like the misconception about robots replacing humans in the workforce, the question is more of smoke in the mirror.

The AI in its current level is not fully capable of self-conscious and decision making. Don’t let Star Trek, Iron Man and Terminator movies fool you into believing bots will lose their nuts (literally and hypothetically) and foreshadow the destruction of humanity. On the flip side, it is the natural disasters the bots are being designed to protect us from.

Oh, look what’s in every body’s hand, it’s what we call a cell phone. A device primarily designed to communicate with people that are at a greater distance.

Communication takes place using microwaves, very different from sand waves. Look closely and you’ll see people doing weird things using their fingers on the cell phone and a weird thing hanging from their ears going through to the same device. Yes, these devices are their partners for life.

Here we are, say Konnichiwa to the lady, don’t touch her! She’s just a hologram.

Welcome to the National Museum of Emerging Science and Innovation simply known as the Miraikan (future museum) where obsessiveness over technology has led us to build a museum for itself.

There’s Asimo, the Honda robot and, what you’re looking at isn’t another piece of asteroid that struck earth years ago, it is Geo-Cosmos. A high-resolution globe displaying near real-time events of global weather patterns, ocean temperatures, and vegetation covering across geographic locations.

You must be contemplating why has mankind reached such level of advancement? Let’s go back to the last question “Will AI be the end of humanity?”

The seismometer, a device that responds and records the ground motions, earthquake, and volcanic eruptions. There are a lot of countries that have lost far too many lives to even comprehend the tragic events of active earthquakes.

This device is a way to predict and bring citizens of Japan to safe grounds. Artificial Intelligence will not be the end of humanity, it can, in fact, be the opposite and could be an answer to humanity’s biggest natural calamities and disasters.

The human mind is something to behold, from its complex neural nerves in the brain to the nerves connecting to every part of the body to achieve motor functions. To replicate or clone it using artificial chips and wires is nearly impossible in the current era but the determination we hold and our adamant nature drives us to dream, the dream of one day successfully cloning the human consciousness into nuts and bolts of a bot.

One day to look at the stars and send bots for space exploration. To look for a suitable second home in an event of space disasters that humans have no control over. And, why send bots into deep space and not humans to add a feather to the hat of achievement?

Simply because we breathe, we starve, and our very own nervous system advertently detects the brutal nature of space above the earth. In this case, Artificial Intelligence and robots are in fact helping humans explore the possibilities of life in outer space. Which is against the misconception that AI will be the end of humanity.

So, there we have it, all the major misconceptions about artificial intelligence and what the reality is. End of the day, it all comes down to how we incorporate artificial intelligence and what we use it for.

If used in the right way, there will be a revolution in the way humans work. Which makes it important for all of us to work on educating people about artificial intelligence and using it to make the world a better place.

Understanding the difference between AI, ML & NLP models

Technology has revolutionized our lives and is constantly changing and progressing. The most flourishing technologies include Artificial Intelligence, Machine Learning, Natural Language Processing, and Deep Learning. These are the most trending technologies growing at a fast pace and are today’s leading-edge technologies.

These terms are generally used together in some contexts but do not mean the same and are related to each other in some or the other way. ML is one of the leading areas of AI which allows computers to learn by themselves and NLP is a branch of AI.

What is Artificial Intelligence?

Artificial refers to something not real and Intelligence stands for the ability of understanding, thinking, creating and logically figuring out things. These two terms together can be used to define something which is not real yet intelligent.

AI is a field of computer science that emphasizes on making intelligent machines to perform tasks commonly associated with intelligent beings. It basically deals with intelligence exhibited by software and machines.

While we have only recently begun making meaningful strides in AI, its application has encompassed a wide spread of areas and impressive use-cases. AI finds application in very many fields, from assisting cameras, recognizing landscapes, and enhancing picture quality to use-cases as diverse and distinct as self-driving cars, autonomous robotics, virtual reality, surveillance, finance, and health industries.

History of AI

The first work towards AI was carried out in 1943 with the evolution of Artificial Neurons. In 1950, Turing test was conducted by Alan Turing that can check the machine’s ability to exhibit intelligence.

The first chatbot was developed in 1966 and was named ELIZA followed by the development of the first smart robot, WABOT-1. The first AI vacuum cleaner, ROOMBA was introduced in the year 2002. Finally, AI entered the world of business with companies like Facebook and Twitter using it.

Google’s Android app “Google Now”, launched in the year 2012 was again an AI application. The most recent wonder of AI is “the Project Debater” from IBM. AI has currently reached a remarkable position

The areas of application of AI include

  • Chat-bots – An ever-present agent ready to listen to your needs complaints and thoughts and respond appropriately and automatically in a timely fashion is an asset that finds application in many places — virtual agents, friendly therapists, automated agents for companies, and more.
  • Self-Driving Cars: Computer Vision is the fundamental technology behind developing autonomous vehicles. Most leading car manufacturers in the world are reaping the benefits of investing in artificial intelligence for developing on-road versions of hands-free technology.
  • Computer Vision: Computer Vision is the process of computer systems and robots responding to visual inputs — most commonly images and videos.
  • Facial Recognition: AI helps you detect faces, identify faces by name, understand emotion, recognize complexion and that’s not the end of it.

What is Machine Learning?

One of the major applications of Artificial Intelligence is machine learning. ML is not a sub-domain of AI but can be generally termed as a sub-field of AI. The field of machine learning is concerned with the question of how to construct computer programs that automatically improve with experience.

Implementing an ML model requires a lot of data known as training data which is fed into the model and based on this data, the machine learns to perform several tasks. This data could be anything such as text, images, audio, etc…

 Machine learning draws on concepts and results from many fields, including statistics, artificial intelligence, philosophy, information theory, biology, cognitive science, computational complexity and control theory. ML itself is a self-learning algorithm. The different algorithms of ML include Decision Trees, Neural Networks, SEO, Candidate Elimination, Find-S, etc.

History of Machine Learning

The roots of ML lie way back in the 17th century with the introduction of Mechanical Adder and Mechanical System for Statistical Calculations. Turing Test conducted in 1950 was again a turning point in the field of ML.

The most important feature of ML is “Self-Learning”. The first computer learning program was written by Arthur Samuel for the game of checkers followed by the designing of perceptron (neural network). “The Nearest Neighbor” algorithm was written for pattern recognition.

Finally, the introduction of adaptive learning was introduced in the early 2000s which is currently progressing rapidly with Deep Learning is one of its best examples.

Different types of machine learning approaches are:

Supervised Learning uses training data which is correctly labeled to teach relationships between given input variables and the preferred output.

Unsupervised Learning doesn’t have a training data set but can be used to detect repetitive patterns and styles.

Reinforcement Learning encourages trial-and-error learning by rewarding and punishing respectively for preferred and undesired results.

ML has several applications in various fields such as

  • Customer Service: ML is revolutionizing customer service, catering to customers by providing tailored individual resolutions as well as enhancing the human service agent capability through profiling and suggesting proven solutions. 
  • HealthCare: The use of different sensors and devices use data to access a patient’s health status in real-time.
  • Financial Services: To get the key insights into financial data and to prevent financial frauds.
  • Sales and Marketing: This majorly includes digital marketing, which is currently an emerging field, uses several machine learning algorithms to enhance the purchases and to enhance the ideal buyer journey.

What is Natural Language Processing?

Natural Language Processing is an AI method of communicating with an intelligent system using a natural language.

Natural Language Processing (NLP) and its variants Natural Language Understanding (NLU) and Natural Language Generation (NLG) are processes which teach human language to computers. They can then use their understanding of our language to interact with us without the need for a machine language intermediary.

History of NLP

NLP was introduced mainly for machine translation. In the early 1950s attempts were made to automate language translation. The growth of NLP started during the early ’90s which involved the direct application of statistical methods to NLP itself. In 2006, more advancement took place with the launch of IBM’s Watson, an AI system which is capable of answering questions posed in natural language. The invention of Siri’s speech recognition in the field of NLP’s research and development is booming.

Few Applications of NLP include

  • Sentiment Analysis – Majorly helps in monitoring Social Media
  • Speech Recognition – The ability of a computer to listen to a human voice, analyze and respond.
  • Text Classification – Text classification is used to assign tags to text according to the content.
  • Grammar Correction – Used by software like MS-Word for spell-checking.

What is Deep Learning?

The term “Deep Learning” was first coined in 2006. Deep Learning is a field of machine learning where algorithms are motivated by artificial neural networks (ANN). It is an AI function that acts lie a human brain for processing large data-sets. A different set of patterns are created which are used for decision making.

The motive of introducing Deep Learning is to move Machine Learning closer to its main aim. Cat Experiment conducted in 2012 figured out the difficulties of Unsupervised Learning. Deep learning uses “Supervised Learning” where a neural network is trained using “Unsupervised Learning”.

Taking inspiration from the latest research in human cognition and functioning of the brain, neural network algorithms were developed which used several ‘nodes’ that process information like how neurons do. These networks have multiple layers of nodes (deep nodes and surface nodes) for different complexities, hence the term deep learning. The different activation functions used in Deep Learning include linear, sigmoid, tanh, etc.…

History of Deep Learning

The history of Deep Learning includes the introduction of “The Back-Propagation” algorithm, which was introduced in 1974, used for enhancing prediction accuracy in ML.  Recurrent Neural Network was introduced in 1986 which takes a series of inputs with no predefined limit, followed by the introduction of Bidirectional Recurrent Neural Network in 1997.  In 2009 Salakhutdinov & Hinton introduced Deep Boltzmann Machines. In the year 2012, Geoffrey Hinton introduced Dropout, an efficient way of training neural networks

Applications of Deep Learning are

  • Text and Character generation – Natural Language Generation.
  • Automatic Machine Translation – Automatic translation of text and images.
  • Facial Recognition: Computer Vision helps you detect faces, identify faces by name, understand emotion, recognize complexion and that’s not the end of it.
  • Robotics: Deep learning has also been found to be effective at handling multi-modal data generated in robotic sensing applications.

Key Differences between AI, ML, and NLP

Artificial intelligence (AI) is closely related to making machines intelligent and make them perform human tasks. Any object turning smart for example, washing machine, cars, refrigerator, television becomes an artificially intelligent object. Machine Learning and Artificial Intelligence are the terms often used together but aren’t the same.

ML is an application of AI. Machine Learning is basically the ability of a system to learn by itself without being explicitly programmed. Deep Learning is a part of Machine Learning which is applied to larger data-sets and based on ANN (Artificial Neural Networks).

The main technology used in NLP (Natural Language Processing) which mainly focuses on teaching natural/human language to computers. NLP is again a part of AI and sometimes overlaps with ML to perform tasks. DL is the same as ML or an extended version of ML and both are fields of AI. NLP is a part of AI which overlaps with ML & DL.