Chatbots are becoming popular with the increasing capacity to perform thousands of tasks. There are 23,552 identified number of tasks related to lifestyle, games, music, smart home, travel & tourism, shopping, communication, shopping, and many more areas. AI can multiple employee productivity within the organizations and speed up innovation.
Big brands that extensively use Chatbots are Lyft, Spotify, MasterCard, Staples, Pizza Hut, Starbucks, Fandango, Tata Capital, TCS, Club Mahindra, Godrej Agrovet, etc. The versatile applications powered by AI keeps the chatbots running at high speed and have the capacity to speed up the information exchange and response rate.
Microsoft and IDC Asia Pacific states that around 77% of business leaders consider Artificial Intelligence is increasing business competitiveness by 2.3x by 2021.
Chatbots are making a mark in sectors like healthcare and medicine, education, edutainment, real estate, travel, customer service, gaming, and E-commerce.
Top 10 Most Innovative Chatbots:
Artificial Intelligence chatbots deliver quality output and the deep learning algorithms ensure the relevance of content shared. It can sense the user’s intentions and personalize the response.
1. Mitsuku: A popular AI-powered online chatbot developed using Artificial Linguistic Internet Computer Entity – A.L.I.C.E. database. The advanced machine learning techniques enhance its conversation skills allowing anyone to talk with it. However, it is not created for any specific purpose but aims to entertain users.
Mitsuku is the most human-like chatbot and can make human-like conversations. It uses NLP- natural language processing that allows the bot to understand everything we say. It is five times the award winner of the Loebner Prize Turing Test.
Mitsuku is the best conversation chatbot that performs well compared to other bots. You can ask what all can it do for you or have a general conversation, knowledgeable conversation, ask about history, or something that happened between selected dates, ask it to show a horoscope, top 40 songs across the globe and much more.
It can talk about anything and with anyone; it has no topic or age limitations. It can be funny some times and while discussing sensitive topics it takes a neutral stand.
2. Hipmunk: It is one of the most innovative AI chatbots supported by a user interface. It has wonderful travel ideas. A bot is supported by a user interface (UI) that can be more efficient. Hipmunk It understands your need and helps you schedule the travel, search for best flight options, book hotels or rent a car.
Hipmunk can search and compare the price and options from other listings and get you the best deal. Easily integrate them with social media pages or Skype. The bot uses the location data to determine work accordingly for the search input and optimizes the search for the user.
It lets you do your work or relax while it smartly handles the information found from multiple sites, and places it right to suit your requirements. It allows you to share the maps.
Hipmunk is not chatty bot yet efficient to complete the transactions for the user. Bots need not to be chatty.
3.Duolingo: A language-learning app gained popularity because of the number of languages it lets you practice. Duolingo enables you to develop conversational skills in other languages and you can even practice aloud.
Duolingo saves you from the embarrassment of speaking a foreign language and lets you overcome the fear of conversing in front of others.
Learn almost 30 foreign languages through this chatbot. It provides plenty of self-paced exercises that can develop a better understanding of those languages.
It simplifies the recruitment process and is capable of interviewing thousands of candidates simultaneously and in a given period it can complete the interviews.
4.Robot Vera: It is a networking Legal and HR chatbot that business enterprises use to solve many issues relating to the recruitment, legal paperwork, etc. smoothly. Robot Vera can improve the workflow and productivity of the company.
Human Resources team’s efforts to screen and select the CV’s form the job portals, inspect the CV’s, sort the documents, and e-mails received from not suitable candidates. Robot Vera automatically analyzes resume databases and calls candidates that are fit for a new opening in the organization.
AI-powered chatbot Robot Vera filters out the applications received for a position to merely 10% of the best suitable ones form all the sources of resumes. It then informs about the job description, schedules and conducts telephonic interviews or video chats.
Robot Vera can evaluate the answers of applicants and perform recruitment tasks almost 10 times faster than humans perform. It can hire employees, handle complex office situations, and even fire them if needed.
5. Replies: Virtual companion chatbots are the ones, which people can flirt with. They can even complain or talk loud about their failed relationships. Replika helps people to meet their emotional needs and soothes them when they feel anxious or heartbroken and need an inspiring or comforting chat. Users can select various options for self-motivation, depending on their choice.
It has over thirty thousand members on the Facebook group. It lets you feel good especially with the care and compassion received from the virtual companion. Replika mimics the speech and behavior of the user. You can download and teach this app everything about yourself. It can have an in-depth conversation about the things you want to engage in.
Replika can even follow you on social media and continue to ask you some questions.
6. TechCrunch: This smart conversational chatbot gives a personalized experience over the content you want, how frequently you want within the selective topics, authors and type of content available on TechCrunch.
If you wish, to track specific types of articles or the industry-specific development stories and news it serves you with the best and relevant content. There is a lot of content on the internet and you cannot read all and cannot afford to miss what is important for you and your business.
Conversational double intent lets you get info on two searches at a time e.g. news on Mahindra and Tata. Get personalized news recommendations
TechCrunch customizes to the user’s choice and helps companies create a brand image. Sending the content that the user enjoys lets them relate to the products and services they provide. Companies get traffic from people interested in their products and the target customers automatically reach out.
7.BabyCentre UK: It belongs to Johnson & Johnson a reputed name in childcare. This bot helps query resolution about pregnancy and childcare. It can calculate the due date of would-be mothers and guide them for preparing for childbirth. Many articles are available on self-care for moms on all stages of motherhood.
BabyCentre UK’s facebook messenger Bot responds to the questions for a concern area the parent faces for different age groups, it asks for the child’s age and problem. Personalized bits of advice suggested by the bot helps to a great extent. Targeted content adds to illustrate the answers given by the bot.
They have information on how to get pregnant, receive weekly articles during pregnancy, health care of mother and baby, when to call a doctor for your baby, why your baby does not sleep, and you can share your opinion in the community.
If the toddler is weaning, it can suggest if the child is ready for solid food and extends the conversation by asking other indications they should check out. E-mail content received by the parents is personalized as per the child’s age opted by them.
The BabyCentre’s bot could avoid the spam filters and achieve a read rate of 84% and a higher engagement rate than the e-mail channels.
8.Acebo: It is a bot that tracks expenses, checks to-do lists, and intelligent task management to improve the productivity and efficiency of the team. The most convenient way to store the expense records, images and receipts to export at the selected date to the accounting system or expense format. Find the tasks, expenses, polls, and results in a central and easily accessible location.
You can personalize the survey, create engaging surveys such as emotion-enabled surveys, conventional surveys, chat-based surveys, and automatically track sections of feedback received from customers.
9.Instalocate: This chatbot saves you from reading complex customer rights documents of various airlines. Get a refund from airlines in case of delayed or canceled flights and even overbooking. Yes, this is legal airlines owes you the compensation and in the currency not some coupons.
It is simple to use just track your flight with few details like airlines, flight no. and the date of travel. The chatbot notifies you automatically to apply for the compensation once you are eligible.
It provides you a stress-free travel experience with the information Instalocate shares with the user. Flight-related information like delay alerts, security wait time, web check-in, baggage allowance, etc. You can inform your friends and family while you are onboard and helps to get you a cab as soon as your flight lands.
Instalocate is your travel assistant available 24×7 that plans travel, books flights suggests where you can eat or stay, updates you with flight details in real-time.
10.Watson Assistant: IBM a leader in AI space developed this advanced chatbot. It holds the content of varied industries and is pre-trained for industry-specific. It uses data content relevant to that industry. It can understand historical chat, call logs, search and respond from the knowledge base.
Furthermore, it inquires for more clarity from the customer to serve them better. It can decide on its own when to direct the user to human representatives. Level one work is repetitive is taken care of by the Watson Assistant. The bot is smart enough to recommend for the training it requires improving on its conversational abilities.
Watson Assistant can be part of your company website, messaging channels, customer service tools adapted, and your mobile apps. The chatbot offers a visual dialog editor making your zero experience of coding your power in developing a new feature.
How Chatbots are becoming our need and reliable partners?
Whether business or personal life we have too many things to handle and an intelligent friend like Chatbot is a relief in heck. How badly a human need someone to take care of them yet not interrupts in their personal space.
Chatbots are digital friends, assistants, planners, tutors, therapists, and partner in day-to-day life. Book flights, hotels, cabs, dinner, medical checkups, listen to music, do the shopping for clothes, cosmetics, groceries, buy insurance, get educated, or perform financial and banking transactions.
There are bots that you can use on your website, Facebook page, Skype, to speed business process. Lakhs of bots and over 23,000 skills makes it interesting and challenging for the programmers to create unique solutions.
To create innovative chatbots, identify a unique problem or need, chart out the probable solutions, break down in tasks, what and how can you automate, are your data ready, and can it serve multiple industries or the selected one with features that do not exist.
Intelligence is mandatory for innovation in Artificial Intelligence technology. Chatbots got created to reduce human interaction, conflicts, and arguments but on the contrary, the same attributes of human nature are the food for innovation. There are always good ideas that can be improved so are the systems. The future of chatbots is the conversations predicted to save $8 billion per annum by 2022.